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Frequently Asked Questions

Login & Signup Issues

User Profile & Account Issues

Issues Of Abusive, Offensive Or Illegal Actions

Other Questions


Login & Signup Issues

Why can't I log in?

There could be a number of reasons for a failed login attempt. Firstly do you have an account? I know it sounds daft, but this site does remove accounts that have not been active within the last three (3) months. If you have registered and still cannot login then please check you are entering the correct username and password for your account. Also try to login with the lock icon unchecked, this provides less security for your session, but should overcome login issues in most cases. If you still have issues then it is possible that your web browser or firewall does not accept the cookies, In which case please refer to your web browser or firewall documentation and make sure they accept cookies.

Why can't I log out?

Have you clicked logout? Seriously you will not be logged out of the site just by closing your browser or shutting down your computer, you must click logout. If you click logout but receive an error about your web browser or firewall not allowing the site to destroy it's cookies then please consult your web browser or firewall documentation and make sure they accept cookies.

I've registered in the past and can't login?

It sounds like your account has been deleted due to inactivity. All accounts that are inactive for a period of three (3) months are removed. You will have to sign up again and be more active this time!

I've lost my password or username, am I doomed?

Nope, just go to the login page and fill in either of the forms at the bottom of the page to find out your username or reset your password. Follow the simple instructions and you should be able to login in no time.

What is the little lock checkbox for on the login form?

Checking this box provides more security to your session on GoneGothic by locking the cookie for your session to your IP address. It is recommended to keep it checked, but there are a few ISP\s (Internet Service Providers) that change your IP address every few minutes or on every page refresh (Such as AOL). In this case you will experience problems keeping yourself logged in to the site and in which case you should clear the lock checkbox during login.

User Profile & Account Issues

Can I change my username?

Sorry but you cant, it would make it very difficult for other users to keep a track of you on the website and so will never be a feature of GoneGothic.com.

How do I edit my profile?

You can edit your profile by navigating to the "Profile" => "Update Profile" page using the menu at the top of the page.

How do I put pictures on my pofile or delete them?

Navigate to the "Gallery" => "Update Gallery" page and follow the steps to upload or delete a picture.

My profile looks wrong?

This is ususally due to puting stupid things in your profile such as questionnaires etc... The best way to resolve the problem is to remove all the code from your profile and start over. If this isnt the problem please inform an admin.

How do I stop music playing in other members profiles?

You must have a premium account to do this. Go to "Premium" => "Premium Extras" then select "Yes" next to "Remove sounds and flash from profiles?".

How do I turn my rating box on or off?

We respect that some people do not like being rated by strangers so you can activate or deactivate your ratings by selecting "No" from the "Allow users to rate you" select box on the "Account" => "Edit Settings". Any ratings you previously had before deactivating your rating box will still remain.

All the times on the site appear to be wrong?

The default time zone for the site is Greenwich Meantime (GMT). There is an option on the "Account" => "Edit Settings" to change the the times to fit into your time zone, but keep in mind that GMT is covered by daylight savings and you may need to set the time zone back or forth an hour every year unless you live in an area covered by GMT.

How do I delete my account?

Follow the instructions on the "Account" => "Delete Account" page.

Issues Of Abusive, Offensive Or Illegal Actions

Someone is annoying me by leaving me nasty comments

You have a "Block User" button, so use it. Do not come to admin members asking them to ban a person because they left you a nasty comment.

Someone stole my picture and is using it on their profile, delete them!

First you must "salute" by taking a clear picture of yourself holding a piece of paper with "@ gonegothic.com" written on it, post this picture in your profile and contact an admin.

My account has been hacked.

GoneGothic is very secure so it is more likely that you have left your computer unnatended without first logging out. Always remember to log out of your account!

Someone is posting copywritten, offensive, nude images on their profile.

Please report this user to an admin as quickly as possible.

Other Questions

How do I get a premium account?

Follow the instructions on the "Site Info" => "Premium Signup" page to buy an account using PayPal.

Can I be an admin?

Nope, please do not ask!

How big is GoneGothic.com??

Depends what you mean by big.... currently... 29 Sept 2005 @ 00:31 pm the PHP code alone is 19,949 lines long and 912.92 KB in size! wo0t!